F.A.Q

How Ulduzum works?

• SMS 1 to 5555 and join the program. SMS is free of charge.
• Dial *5555#YES or SMS * to 5555 and get a 4-digit code. The cost of the SMS is 0.03 AZN. Submit the code to partner.

How to get Ulduzum code?

Dial *5555#YES or SMS * to 5555 and get a 4-digit code. The cost of the SMS is 0.03 AZN. You can also use mobile application.

Is it free to join the Ulduzum program?

Yes. SMS for subscription is free of charge.

What is the monthly fee for Ulduzum?

There is no any monthly fee for Ulduzum program.

Where can I use Ulduzum code?

Submit the code to a partner of the program and benefit from the discounts. To get partners list, please visit http://ulduzum.az/partners page or SMS 2 to 5555 short number, or download and use Bakcell Ulduzum App.

I didn’t use Ulduzum code.

Each code is valid for 24 hours and can be used during this period. A code can be obtained 10 times during a day. If you don’t use the code during 24 hours the code will be invalid.

I used code, but didn’t receive notification

Please appeal to partner and ask him/her, why you haven’t received notification SMS about provided discount.

When can partner reject the code?

a.If partner provide its own sales campaign.
b.When you got the code by other methods within any new Ulduzum campaign.
c.If validation period of recieved code was obtained in 24 hours.

How to get information about new partners?

SMS text YENI to 5555. SMS is free of charge.

How many times can I obtain Ulduzum code during a day?

A code can be obtained 10 times during a day.

How to terminate Ulduzum program?

SMS text STOP to 5555. SMS is free of charge.

How to become a partner?

Please use the following link http://ulduzum.az/en/became-a-partner and submit your application.

Benefit from Ulduzum frequently and get more values?

After 5 use of Ulduzum during a month, you will get 30 minutes as a gift.

How to get Ulduzum bonus minutes/MB and share?

You can get huge bonus bundles. Just CONTACT with us and get more detailed information.

What is my Ulduzum category?

SMS text STATUS to 5555 to determine your category status. SMS is free of charge.

How to be Ulduzum Premium subscriber?

Ulduzum Premium category is designed for the subscribers who meet any of the following criteria:
• Persons who are subscribed to Bakcell for a period of more than 5 years
• Subscribers who have loaded at least 15 AZN to their balance during the previous month
Business,Klass XXL,Klass 5* and Klass 5* tariffs.

How to install Bakcell Ulduzum App?

How to use amount on Mobile App?

The amount described in Mobile App is just for your information, and it demonstrates how many you saved from the first day of subscription.

What are the benefits of Mobile App?

The Bakcell Ulduzum App provides:
• the list of all Ulduzum partners with their geo-location on the map, which will allow you to find nearest partners
• ability to generate the code to get discount and see number of unused codes per day
• current Ulduzum partners, campaigns and large information about Ulduzum updates
• to share gained discounts and privileges via Facebook
• statistic of your used and discounted amount
• 30 minutes as a gift for the first time use of application (valid for 3 days)

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